Cancellation & Return Policy
We start processing your order as soon as you submit it, so we are unable to cancel, edit, or add products to your order after you complete it.
We do not offer returns. We only offer a refund or exchange if the item is broken. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Policy does not apply to missing puzzle pieces. If you are missing a puzzle please, please fill out this form
Please do not send your purchase back unless you have been instructed to do so by our Customer Service Department.
If you are approved for a refund, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 2-5 business days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, please contact your credit card company or bank, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.